Why is my oboe failing to log me in
I would love to help you get logged back in so we can get right to learning. To help me figure out what's going wrong, are you having trouble signing in via email/password or a third-party login, and what specific error message or behavior are you seeing?
I am trying to use a third-party login (like Google), but it loops back.
That login loop is a classic sign of a browser-level block. To help me narrow this down, which browser and device are you currently using, and have you tried clearing your cookies or temporarily disabling your extensions/ad-blockers?
How to clear my cookies
Clearing your cookies is a great first step to break that Google login loop, as it sweeps away any old session data that might be tripping up the handshake between Oboe and Google. Since you mentioned browser cookies earlier, I've laid out our path to get this sorted out for you:
To give you the exact steps, could you tell me which browser (like Chrome, Safari, or Firefox) and what device (like an iPhone, Android, or Mac laptop) you're using right now? That way, we can clear those cookies in just a few clicks.
Perfect, thanks for confirming that you're using Google Chrome on your computer. Let's get those cookies cleared to break that login loop.
Here is how to do it in Chrome on your desktop:
- At the top right of your Chrome browser, click the three vertical dots (the menu icon).
- Hover over Clear browsing data... or navigate to Settings > Privacy and security > Delete browsing data.
- In the window that pops up, change the time range to All time.
- Check the box next to (you can uncheck 'Browsing history' and 'Cached images' if you only want to clear cookies).
- Click Delete data.
Once that's done, head back to Oboe and try logging in via Google again to see if it lets you right in!