Account & Access Troubleshooting

I would love to help Khadija get started and make sure everything is working smoothly. Sometimes a quick adjustment is all it takes to get things rolling.

Could you share what specific issue she is experiencing, or let me know what topic you both would like to work on together?

I'm sorry to hear that Khadija is having trouble accessing the platform, and I want to make sure we get her up and running right away.

To help me narrow down what might be happening, could you tell me what happens when she tries to access Oboe, or what error message or screen she is seeing?